No, PT/OT benefit counters renew when the insurance policy renews. Therefore, it is important to first check the member’s benefits prior to submitting the authorization request. For example, some of our members’ policies renew in July, therefore all of their benefit counters reset on their policy renewal date in July. This differs from care registration, as care registration resets on Jan. 1 for all members.
NIA Magellan PT/OT Fax Number: 800-784-6864