Health equity means the attainment of the highest level of health for all people, where everyone has a fair and just opportunity to attain their optimal health regardless of race, ethnicity, disability, sexual orientation, gender identity, socioeconomic status, geography, preferred language or other factors that affect access to care and health outcomes
Investing in our own learning to understand and confront bias, understand and explore topics of diversity and learning about creative ways to create inclusive supportive work and caring environments, will help each one of us, individually, contribute to creating a better, inclusive and collaborative workplace.
The National CLAS Standards help advance health equity, improve quality and help eliminate health care disparities by establishing a blueprint for health and health care organizations that includes:
CLAS, Cultural Competency and Cultural Humility
Effective Cross-Cultural Communications Skills
Working Effectively With An Interpreter
National Center for Cultural Competence (NCCC)
Infusing Cultural and Linguistic Competency into Health Promotion Training
If you have WellFirst Health Plan members who require language assistance, you can use our telephone Language Line free of charge. This line is intended for providers who do not have access to interpretation services and need to interact with our members who have limited English language proficiency.
If you have phone interpreting equipment, for in-person calls use one handset to call into the Language Line. Once connected, give the second handset to the member.
If you wish to provide feedback on your Language Line experience, email Provider Network Services. Along with your feedback, include your name, company/organization name, date/time of your call, interpreter’s name and ID number, and the member’s ID number.
The Wisconsin Center for Public Health (WICPHET) is a consortium of community and academic based partners who convene for the purpose of periodically assessing the professional development needs of those currently serving the public health functions of Wisconsin communities and advancing public health by addressing the professional development needs of the workforce based on the assessment.
WiCPHET - Health Equity Training Series
The following modules introducing health equity are geared for people already working in public health, as well as students seeking a master of public health degree.
WiCPHET - Cultural Awareness Training Series
The ever-increasing diversity of our communities in Wisconsin and across the nation warrants increased cultural awareness on the part of public health professionals. This series was developed to address this changing landscape by providing a basic foundation into the philosophy, values, and conceptual frameworks of cultural competence and cultural humility. By engaging with diverse individuals and communities through a culturally aware and self-reflective (cultural humility) lens, public health professionals will be better equipped to eliminate the long-standing disparities in the health and mental health status of diverse racial, ethnic, and cultural groups.