Contact WellFirst Health

African-American customer service representative

Customer Care

African-American businessman in an office

Sales & Client Services

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Media Inquiries

For news stories or media inquiries related to WellFirst Health.

Phone & Fax

You can contact WellFirst Health Customer Care at the following numbers:


  • Monday - Thursday:
    7:30 am - 5 pm
  • Friday: 8 am - 4:30 pm


WellFirst Health
PO Box 56099 
Madison, WI 53705 

WellFirst Health
1277 Deming Way 
Madison, WI 53717


If you are having a medical emergency, call 911 or go to a nearby Urgent Care or ER.

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24 Hour Nurse Hotline

We offer a free telephone service available to WellFirst Health members 24 hours a day365 days a year. So, please call us, anytime. We'll be here for you.



Nurses taking customer service calls